• What if I’m late on my rent?
    • TransUnion only requires payments that are past due 30 days to be reported as late. Most tenants always pay before their account reaches that status.  However, if a landlord does report to us that you are 30 days late, we are obligated to report it.  If that information is incorrect, please provide us proof of payment and we will confirm with your landlord and immediately work towards correcting the reporting.
  • How much will my credit score increase?
    • No two credit profiles are identical. However, we have generally seen a range of 20 to 60 point increases.  For someone that has not established credit, it is possible for them to get a score above 640 fairly quickly.  On the other side of the spectrum, if someone has an established strong credit profile, with all on-time payments, they will probably see a much lower impact to their credit score – as with adding any new trade line.  It has been our experience that in most cases someone will always pay their rent on time, however, may let a car payment or credit card go late.  If this is the case, they should definitely be reporting their monthly rent payments.  While you should never go late on any payment, you should at least get credit for all your on-time payments.
  • Does my spouse/roommate get credit for the lease payments too?
    • We work with all names on the lease, so roommates and spouses can also build their credit. In fact, we offer a multi-tenant discount on current rent reporting.  For two tenants, the cost is $60 for the first 12 months of reporting (from today on).  If you decided to continue reporting for the next year, you simply renew at a discounted rate.  Roommates and spouses can also take advantage of our past rent reporting option!
  • I sublease a room/apartment, can I report my monthly rent payments?
    • Yes, you can, as long as you have a written agreement with the primary landlord or management company. We are unable to report any rent payments if you only have an agreement with the original tenant that signed the rental agreement with the landlord or management company.
  • Can your report my past addresses?
    • We are able to report the last 24 months of your past rental history. This helps to add age to your credit profile, which in turn provides a greater increase in your credit score.   Of the five factors in determining your credit score, length of history contributes 15% to the mix.  Upon enrolling and receiving your lease agreement, photo id, and proof of payments, our verification department will reach out to your landlord and confirm all information.  Upon confirmation, you will receive credit for the last two years of your rent payments!
  • How much does your service cost?
    • We have several different options:
      • Current Rent Reporting: $35.00 1 Tenant $60.00 2 Tenants     $75.00 3 Tenants
      • Past Rent Reporting: $25 / tenant for the last 12 Months   $50 / tenant for the last 24 Months
      • Expedited Service: $100/ tenant –  with expedited service, your rent trade-line will be reported to TransUnion within 72 business hours of us receiving your complete enrollment (with your lease agreement, proof of payments, and photo ID).  TransUnion typically has your trade-line active within 24-48 business hours after receiving your file.
  • What happens if I decide to cancel?
    • Since we do not charge any monthly fees, you are welcome to cancel anytime. If we have already processed your file or reported the new tradeline, you will not be entitled to a refund.  If your landlord has enrolled their company in our credit reporting program, which is causing us to report your rent payments, you will need to contact them directly to cancel any reporting.  It will be solely at their discretion, and they will need to provide us written authorization.
  • What if my landlord does not verify my monthly rent payments?
    • While it is our goal to help all tenants, not all landlords will be able to provide the necessary information required. If we are unable to work with your landlord/property manager or verify your rental history, we will immediately issue you a full refund.  So, you can enroll with confidence! In addition, you might be able to provide alternative proofs of payment.  Each situation will be reviewed case by case.
  • Does this cause my landlord or property manager additional work each month?
    • No! It is our goal not to inconvenience your landlord or management company.  If you have enrolled in our Current Rent Reporting, your landlord or management company will receive one email a month from our verification department.
  • Do you report to all three credit bureaus?
    • We currently report to TransUnion. We are working with Experian and Equifax to be able to offer the same rent reporting program.  As soon they have their programs available, all existing tenants will be automatically reported to those bureaus at no additional charge.
  • If I have questions, how do I contact you?
    • We love to talk to our clients! For the fastest response, please email any questions to info@CreditRentBoost.com, or feel free to call 844-950-Rent (7368).
  • What if I do not see my score increase?
    • No two credit profiles are identical. However, we have generally seen a range of 20 – 60 point increases.  For someone that has not established credit, it is possible for them to get a score above 640 fairly quickly.  On the other side of the spectrum, if someone has an established strong credit profile, with all on-time payments, they will probably see a much lower impact to their credit score – as with adding any new trade line.  It has been our experience that in most cases someone will always pay their rent on time, however, may let a car payment or credit card go late.  If this is the case, they should definitely be reporting their monthly rent payments.  While you should NEVER go late on any payment, you should at least get credit for ALL your on-time payments!
  • Is my personal information secure?
    • We take your personal information security very seriously. You will never be asked for your social security number over the phone or in an email.  All employees of 950 Credit, LLC must pass a full background check and have different security levels in our internal system. Periodically we have an outside IT security firm perform an audit of our systems to ensure we have the best and most UpToDate software protecting our data.
  • Who is responsible to let you know if I move?
    • We count on you and your landlord to keep us informed so that we can ensure accurate reporting to the credit bureau. If we receive notice from your landlord that you are no longer renting from them, we will reach out to you for confirmation and then close out your tradeline.
  • Should I let my landlord or management company know that I enrolled with CreditRentBoost.com?
    • Yes! Please reach out to your landlord or management company and let them know that you have enrolled in our rent reporting program.  While it is our goal not to cause them any additional work, we will need them to verify your monthly payments and potentially provide us some other information.  Feel free to cc info@creditrentboost.com if you email your landlord or management company.