Clear rules. Fair treatment. Protection when it matters.
Most rent and utility reporting companies don’t offer refunds at all. Credit Rent Boost does — under clear, defined conditions — so you can enroll knowing exactly where you stand.
Most rent and utility reporting companies don’t offer refunds at all. We think that’s unfair — and we want to be better. At Credit Rent Boost, we believe in protecting our customers when it’s our limitation, and sharing the cost when it’s a misunderstanding.
No setup fees • No credit inquiry • Secure portal setup • Cancel anytime • Price Match Guarantee • Free expedited Friday reporting
Important: All refund requests must be submitted through the Message Center in your customer portal.
CRB Fairness Guarantee — refunds available within 30 days under clear conditions for both rent and utilities.
We want you to feel confident enrolling with us, knowing that if it’s our limitation, you’re protected. If it’s a misunderstanding, we’ll share the cost with you. That’s how we’re different.
All fees paid to 950 Credit, Inc. (Credit Rent Boost, “CRB”) for rent and/or utility reporting and credit monitoring are non-refundable once reporting has commenced or once the customer’s account setup has been completed.
If CRB verifies that the customer’s financial institution is not supported by Plaid, the customer will receive a full refund of all fees paid, provided the refund request is submitted within thirty (30) days of enrollment.
If rent or utility enrollment is not completed due to customer error (including but not limited to: failure to use the enrolled bank account for rent or utility payments, use of a roommate’s or spouse’s account, or failure to provide accurate documentation), CRB will issue a refund minus a $9.00 processing fee, provided the refund request is submitted within thirty (30) days of enrollment.
Customers who voluntarily cancel or fail to complete enrollment for reasons other than Plaid connectivity will be subject to the $9.00 processing fee, provided the refund request is submitted within thirty (30) days of enrollment.
Any refund request made after thirty (30) days from enrollment will be denied, regardless of reason, including Plaid connectivity.
Once CRB has initiated rent or utility reporting to any credit bureau, or once the customer’s account setup has been completed, all fees are strictly non-refundable.
All refund requests must be submitted exclusively through the Message Center in the customer portal.
If a customer’s total enrollment consists solely of the $6.95 ongoing monthly subscription, and they elect to cancel, no refund will be issued. However, CRB will also not charge the $9.00 processing fee in such cases.
CRB offers limited refunds under clear conditions, unlike most competitors who provide no refunds at all.
No other refunds will be granted under any circumstances.
Clear rules • Transparent policies • Fair treatment
Most rent and utility reporting companies offer no refunds at all. Credit Rent Boost believes customers deserve transparency and protection when limitations are outside their control or when honest mistakes happen.
You are eligible for a full refund if we verify that your bank is not supported by Plaid and you submit a refund request within 30 days of enrollment.
If enrollment isn’t completed due to customer error or misunderstanding, we’ll issue a refund minus a $9 processing fee if requested within 30 days.
No. Once reporting has started or your account setup is completed, fees are non-refundable, consistent with industry standards.
The processing fee helps cover verification, account setup, and administrative costs already incurred before cancellation.
All refund requests must be submitted through the Message Center in your secure customer portal.
Yes. The Fairness Guarantee applies to both rent and utility reporting under the same clear conditions.
Most competitors offer no refunds under any circumstances. Credit Rent Boost offers limited refunds within 30 days under defined, transparent rules.
Protected by our Fairness Guarantee
