Clear rules. Fair treatment. Protection when it matters.
Most rent and utility reporting companies don’t offer refunds at all. Credit Rent Boost does — under clear, defined conditions — so you can enroll knowing exactly where you stand.
Most rent and utility reporting companies don’t offer refunds at all. We think that’s unfair — and we want to be better. At Credit Rent Boost, we believe in protecting our customers when it’s our limitation, and sharing the cost when it’s a misunderstanding.
We’ll verify this with Plaid, and you’ll get a 100% refund — as long as you request it within 30 days of enrollment.
Whether it’s rent or utility reporting, we’ll refund your payment minus a small $9 processing fee — as long as you request it within 30 days of enrollment.
If you decide to cancel, there’s no refund — but we’ll also not charge the $9 processing fee.
Fees are non-refundable, just like most companies in our industry.
Important: All refund requests must be submitted through the Message Center in your customer portal within 30 days of enrollment.
CRB Fairness Guarantee — refunds available within 30 days under clear conditions for both rent and utilities.
We want you to feel confident enrolling with us, knowing that if it’s our limitation, you’re protected. If it’s a misunderstanding, we’ll share the cost with you. That’s how we’re different.
All fees paid to 950 Credit, Inc. (Credit Rent Boost, “CRB”) for rent and/or utility reporting and credit monitoring are non-refundable once reporting has commenced or once the customer’s account setup has been completed.
If CRB verifies that the customer’s financial institution is not supported by Plaid, the customer will receive a full refund of all fees paid, provided the refund request is submitted within thirty (30) days of enrollment.
If rent or utility enrollment is not completed due to customer error (including but not limited to: failure to use the enrolled bank account for rent or utility payments, use of a roommate’s or spouse’s account, or failure to provide accurate documentation), CRB will issue a refund minus a $9.00 processing fee, provided the refund request is submitted within thirty (30) days of enrollment.
Customers who voluntarily cancel or fail to complete enrollment for reasons other than Plaid connectivity will be subject to the $9.00 processing fee, provided the refund request is submitted within thirty (30) days of enrollment.
Any refund request made after thirty (30) days from enrollment will be denied, regardless of reason, including Plaid connectivity.
Once CRB has initiated rent or utility reporting to any credit bureau, or once the customer’s account setup has been completed, all fees are strictly non-refundable.
All refund requests must be submitted exclusively through the Message Center in the customer portal.
If a customer’s total enrollment consists solely of the $6.95 ongoing monthly subscription, and they elect to cancel, no refund will be issued. However, CRB will also not charge the $9.00 processing fee in such cases.
CRB offers limited refunds under clear conditions, unlike most competitors who provide no refunds at all.
No other refunds will be granted under any circumstances.
Clear rules • Transparent policies • Fair treatment
Real stories from real people who’ve taken control of their credit health.
EXCELLENTTrustindex verifies that the original source of the review is Google. I’ve had a really good experience with this company. They were helpful, Elsa answered my questions, and made the process easy to understand. I’m grateful for the support in getting my rent payments reported to help strengthen my credit. Thank you!Posted on GoogleTrustindex verifies that the original source of the review is Google. Elisa was very polite effective and respectful I will recommend this company to any consumers looking for luxury top tier servicePosted on GoogleTrustindex verifies that the original source of the review is Google. Fast service ; exceptional customer care as well!!Posted on GoogleTrustindex verifies that the original source of the review is Google. Been working with this company to report my rent payments to my credit and it has been so easy working with Credit Rent Boost! I highly recommend especially if you’re trying to build your credit!Posted on GoogleTrustindex verifies that the original source of the review is Google. 950 rent boost is a great product and was easy to do customer service was excellent andPosted on GoogleTrustindex verifies that the original source of the review is Google. I was looking for a way to build my credit, and Credit Rent Boost did exactly that. My credit score increased by 44 points, which truly exceeded my expectations. They report to Equifax and TransUnion, and my rent should have been reported on the 5th or the 15th, whichever came first, but because I chose the expedited service, my rent payment was posted within 3 days of my request. During the application process, I knew my Social Security number had been submitted incorrectly, and I was concerned I would have to start the entire process over. Instead, they offered a streamlined correction process where I only had to submit a copy of my Social Security card. The issue was resolved in less than 12 hours, which really impressed me. What makes this even better is that they are now launching reporting to Experian, which means my rent payments can positively impact all three major credit bureaus. With this, I expect my total credit boost to exceed 100 points across all agencies. I would like to also add that during the whole time of me waiting on my results, the communication feature in my client portal was very important to me mainly because there was a section where you can write a message and customer service would get back with you right away if you needed help with something. This made the client portal a vital source to getting my rent reported properly. The process was clear, efficient, and backed by real results. I’m extremely satisfied and would highly recommend Credit Rent Boost to anyone serious about building or improving their credit. And, If I could I would definitely give Credit Rent Boost -950 Credit, a 10 star ⭐ rating!Posted on GoogleTrustindex verifies that the original source of the review is Google. I've been with CreditRentBoost for about two weeks now. The onboarding was very easy and quick. The response time is very quick and convenient, and the customer service reps have been helpful throughout the process. I am really looking forward to our continue partnership. Highly recommended.Posted on GoogleTrustindex verifies that the original source of the review is Google. This company really do everything they say they will do they report on time and everything is handled in a timely manner I love this company make sure you sign up todayPosted on GoogleTrustindex verifies that the original source of the review is Google. Great company, the best I found in the rent reporting market. easy to work with, reports to all three credit bureaus.Posted on GoogleTrustindex verifies that the original source of the review is Google. How does this work? I'll give 5 stars once I got an answer... I'm a renter of my family's home. I'm trying to build credit score for my Mother and I. My mother has been living at this house for the last 3 years and I have been living for the last year. We're renting this house from our relative. How would i go about?Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Everything you need to know about our rent reporting plans.
Most rent and utility reporting companies offer no refunds at all. Credit Rent Boost believes customers deserve transparency and protection when limitations are outside their control or when honest mistakes happen.
You are eligible for a full refund if we verify that your bank is not supported by Plaid and you submit a refund request within 30 days of enrollment.
If enrollment isn’t completed due to customer error or misunderstanding, we’ll issue a refund minus a $9 processing fee if requested within 30 days.
No. Once reporting has started or your account setup is completed, fees are non-refundable, consistent with industry standards.
The processing fee helps cover verification, account setup, and administrative costs already incurred before cancellation.
All refund requests must be submitted through the Message Center in your secure customer portal.
Yes. The Fairness Guarantee applies to both rent and utility reporting under the same clear conditions.
Most competitors offer no refunds under any circumstances. Credit Rent Boost offers limited refunds within 30 days under defined, transparent rules.
Protected by our Fairness Guarantee
