My husband and I started our file with this company around June 2022. This company does not communicate with their clients until you request a refund.
After you pay for the service, you have to check your profile status or find out what's needed to complete the file on their portal/website, in which no one explained the process to us. We had to find out on our own. When I requested a refund, I received a call from Miguel promising that he would have our profile completed. We wasted our $99.00. Since August 2022, our profile shows complete with nothing reported on our credit.
We have tried to be patient before posting a review. But we are really trying to improve our scores, to qualify for a home loan. We feel robbed and scammed. We've reported this issue to them and still no response.
A whole year later and STILL NOTHING!!! DON'T TRUST THESE PEOPLE!!!!!!